Services

CampusEAI's myCampus k-12 Private Cloud Network, Application & Database Monitoring Services

CampusEAI's myCampus k-12 Private Cloud Network, Application & Database Monitoring Services

 

How will you know if your systems reach a critical state? What happens when they approach a threatening condition? Monitoring, which consists oftracking databases, servers, email, operating systems and web sites, is a necessary component to school infrastructure maintenance. With CampusEAI’sNetwork, Application & Database Monitoring services for schools utilizing the CampusEAI Private Cloud for higher education, enterprise applications are securely monitored in one comprehensive service.

Essential to CampusEAI Network, Application, and Database monitoring is our Network Operations Center (NOC), which monitors the uptime and security of schools and districts in CampusEAI Private Cloud on a 24x7x365 basis.The CampusEAI NOC, which is secured around-the-clock by a staff of CampusEAI specialists, monitors and controls servers on a global basis and utilizes the Zenos® network management system to monitor your myCampus k-12 portal every minute of every day, year round.

The CampusEAI Private Cloud Monitoring services extend detailed monitoring to numerous applications, including:

Network componentsNetwork components,

such as Routers, Switchers, and firewalls.

Directory ServersDirectory Servers,

such as LDAP, Active Directoryr® , Sun® One Directory Server, and Novel e-Directory®

Campus portalsCampus portals,

such as myCampus k-12, Luminis, and Campus Pipeline®
 

Learning Management SystemsLearning Management Systems,

such as Blackboard®, SunGard® Banner®

Enterprise Resource Planning / Student Information systemsEnterprise Resource Planning / Student Information systems,

such asenrollment management, student information systems, financial aid, human resources, advancement, and finance.

E-mail and Calendaring systemsE-mail and Calendaring systems,

such as Gmail® , Yahoo® !, and Hotmail® .

 

The Cloud-based monitoring services not only monitor enterprise applications, but also notify users when a system reaches a critical state. Additionally, CampusEAI’s monitoring systems perform basic troubleshooting and offer a constructive triage process.

The Cloud-based Monitoring services also include:

NotificationNotification:

services notify users when their system reaches a critical state

TroubleshootingTroubleshooting:

CampusEAI specialists are available to perform basic troubleshooting for failed systems
 

Triage processTriage process:

such as Blackboard®, SunGard® Banner®

 

The advanced Private Cloud service is a complete solution to network, application, and database monitoring in one streamlined service. Leveraging CampusEAIPrivate Cloud technology, monitoring services are inclusive, which ultimately decreases human workflow, thereby conserving time and saving money.

For more information on CampusEAI's Network, Application& Database Monitoring services or the CampusEAI Private Cloud for K-12 education, members can contact their Account Manager. Non-members seeking additional information can send an email to membership@campuseai.org.

 
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